Our Products
 
CRM
Whether a large or small business CRM offers multiple advantages. Business can use CRM to provide superior services to customers and enhance customer experiences. CRM enables any type of user or company to take advantages of customer service management.
CRM software enables organizations to manage multiple Functions including contact and accounts, sales and projects. CRM delivers powerful customer relationship management capabilities, including sales force automation, customer support and service and interactive dashboard. Pragmatic - CRM goes beyond traditional CRMs to provide companies with a customer-centric view to manage initial and on-going relationships over the phone, in person, or via the Web. It is a complete web based CRM application that integrates well with the other components of the CRM.
 
Benefits of CRM
  • Address customer needs.
  • Enable businesses to make informed decisions using intelligence reaped from customers.
  • Provide records of works in progress and reporting on customer service functions.
  • Help organization manage customer performance and take steps to improve performance.
  • Enable organizations to forecast customer response rates and retention.
  • Helps organizations schedule environments that enable better customer service delivery.
  • Allows organization to create closer and more intimate customer relationships.
  • Builds greater overall customer satisfaction and loyalty, which in turn boosts customer retention.
  • Helps manage sales force functions and eliminates time wasting tasks including scheduling and setting appointments with customers.
  • Allows sales and marketing teams to collect customer information and plan enhancements of service delivery.
  • Enables a central resource for business communications regarding customer transactions.
+ 91 (253) 2576575
+ 91 (253) 2575798
+ 91 7774063500